I have finally decided to fire the Big International Bank.
I have too many bank accounts, and my needs have changed. For a couple of years I have kept my accounts opened at the Big International Bank (henceforth “BIB”), thinking that perhaps I would need that flexibility again, but today have decided that I can let it go.
My favorite BIB interaction happened when I was traveling in Alaska a couple of years ago. At 4AM my BIB banker called because they had been bought out, and my bookkeeper (NOT in Alaska) had attempted to complete a transaction that did not meet the new conglomerate’s criteria. As politely as possible, I first told my banker friend that I really did enjoy waking at 4AM, and yes, please do give my bookkeeper the access she needed to complete the transaction.
Last summer another BIB moment came when I called my BIB to tell them that I was taking their credit card to Europe. Instead of thanking me for the information, they asked to speak to my husband so that he could verify as the primary account holder—even though I was the one who opened the accounts, and was indeed the only person who ever talked to them about our finances! I (not very politely) informed him that I would NOT ask my husband to come to the telephone. Nor would I be taking his card to Europe with me nor, indeed, ever using it again! Even though I am now the de facto Primary Account Holder, my card and my money will be l housed in a less male-centric environment.
In stark contrast, yesterday my daughter and I spent the better part of an hour opening a new account for her at the State Employees Credit Union (so she could close her BIB account). It was a delightful experience – and not a word was said about my lack of a y chromosome. I cannot use their credit card in Europe, unfortunately… but I have found that need met through other means.